A named pool of Resources; membership is the child ResourceGroupMember rows. In Omni-Channel/telephony it is the agent-pool construct: a Queue points at a ResourceGroup via resourceGroupId and the router draws candidates from the group's members (active resources with a linked user and Available presence). Also referenced outside routing - by LeaveEntitlement, IncentivePlan, ChecklistTemplate and VisitRoute - so a group can equally represent a leave-policy population or a field-sales team.
Fields
| Field | Label | Type | Required | What it does |
|---|
CreatedBy | Created By | Lookup | | |
CreatedById | Created By | Lookup → UserAccount | Yes | |
CreatedDateTime | Created Date | DateAndTime | Yes | |
Description | Description | Text | | |
DynamicMemberType | Dynamic Member Type | PickList | | Values: ReportData, FieldFilter. |
Id | Id | Guid | Yes | |
LastModifiedBy | Last Modified By | Lookup | | |
ModifiedById | Modified By | Lookup → UserAccount | Yes | |
Name | Name | Text | | |
OwnerId | Owner | Lookup → UserAccount | Yes | |
RecordTypeId | Record Type | Guid, hidden | | |
ReportId | Report | Text | | |
ResourceGroupName | Resource Group Name | Text | | |
ResourceGroupType | Resource Group Type | PickList | | Values: Scheme, Incentive. |
RuleSuccessCriteria | Rule Success Criteria | PickList | | Values: Sample. |
RuleSuccessCustomLogic | Rule Success Custom Logic | Text | | |
UIProps | UI Props | Text | | |
UpdatedDateTime | Modified Date | DateAndTime | Yes | |
Actions
| Action | Label | Type | What it does |
|---|
BulkDelete | Delete | Delete | Delete the selected records. |
Clone | Clone | ServerAction (Clone) | Create a copy of this record |
Delete | Delete | Delete | Delete |
DeleteInList | Delete | Delete | Delete in a list page |
Edit | Edit | Edit | Delete in page. |
EditInLine | Edit | EditInline | Edit |
EditInList | Edit | EditInline | edit in list Row |
EditListRow | Edit | Edit | EditListRow |
New | New | New | New |
UIAction | UI Action | UIAction | UI Action |
