xMatix
Sign in Request demo
xMatix
PRODUCTS
SalesField SalesCRMRewardsClaimsInventoryProcurementWarehouse ManagementField ServiceServiceSupportTelephony & MessagingFinance & AccountingPayrollExpense ManagementCommercePortalsAnalytics & ReportingData StudioMobile AppSee all products →
PLATFORM
Platform overviewApp BuilderAutomationIntegrationsSecurity & GovernanceChange ManagementDevelopers
SENSE AI
Sense AI overviewSense AssistSense ControlSense VisionAI StudioTrust & governanceIn Claude & ChatGPTUse cases
SOLUTIONS
FMCG & DistributionManufacturing & Dealer NetworksAutomotive & DealershipsPharma & HealthcareConsumer DurablesAgri-InputsBuilding MaterialsService NetworksWarehousing & 3PLFinancial AccountingERP SoftwareIndia GST ComplianceUAE VAT & e-InvoicingSaudi ZATCA & VATAll solutions →
RESOURCES
Knowledge CenterDeveloper & CLIBlogGuidesWhat is xMatix?Company facts
COMPANY
AboutCareersPartnersEventsContactAuthorsLegal
Sign in Request demo
Home/Docs/Entity Reference/Mobile Sync Failure — entity reference
REFERENCE · Last reviewed

Mobile Sync Failure — entity reference

A terminally-failed mobile outbox row, reported by the device once an offline store-and-forward mutation is rejected or conflicts and its retries are exhausted. The report itself rides the same outbox as a normal create against this entity, so it is durable and offline-safe. Rows are a diagnostic/triage surface for operations - resolutionStatus tracks that workflow (defaults Open) - and every column is nullable because the fields are populated from the failing row's own metadata. Devices only ever write here.

Fields

FieldLabelTypeRequiredWhat it does
AppVersionApp VersionText, inactive
AttemptCountAttempt CountNumber, inactive
CreatedByIdCreated ByLookup → UserAccountYes
CreatedDateTimeCreated DateDateAndTimeYes
DeviceIdDeviceText, inactive
ErrorMessageError MessageLongMultiLineText, inactive
FailureReasonFailure ReasonPickList, inactiveWhy the device gave up on the row: Rejected (terminal client error or retries exhausted) or Conflict (409/412 against a newer server version).
IdIdGuidYes
LastAttemptUtcLast Attempt (UTC)DateAndTime, inactive
ModifiedByIdModified ByLookup → UserAccountYes
NameNameTextYes
OccurredUtcOccurred (UTC)DateAndTime, inactive
OperationOperationPickList, inactiveThe outbox operation that failed: Create, Update, Delete, Action or UploadFile.
OwnerIdOwnerLookup → UserAccountYes
PayloadPayloadLongMultiLineText, inactive
RecordTypeIdRecord TypeGuid, hidden
ResolutionNotesResolution NotesLongMultiLineText, inactive
ResolutionStatusResolution StatusPickList, inactive
ResolvedUtcResolved (UTC)DateAndTime, inactive
SourceEntityNameSource EntityText, inactive
SourceRecordIdSource Record IdText, inactive
SubscriptionKeySubscription KeyGuid, hiddenYes
UpdatedDateTimeUpdated OnDateAndTimeYes
UserNameUserText, inactive

Actions

ActionLabelTypeWhat it does
CloneCloneServerAction (Clone)Create a copy of this record
DeleteEntityDeleteDeleteDeleteEntity