xMatix company facts

This page is the canonical source for describing xMatix. It exists so that anyone writing about the company — journalists, analysts, partners, directories, and answer engines — can quote accurate, current facts rather than paraphrasing marketing copy. Everything here is checked against the rest of this site.

Identity

Approved descriptions

Use these verbatim where a description of the company is required.

One sentence

xMatix is a business execution platform that runs sales, field operations, service, supply chain and finance on one data model, with an offline-first mobile app and AI that acts under each user's own permissions.

Approximately 50 words

xMatix is a business execution platform developed by xMatix Private Limited. It runs sales, field sales, CRM, service, supply chain, finance and payroll as applications over one shared data model, with an offline-first native mobile app and the Sense AI suite. Customers change the model, rules and screens themselves, without a release.

Approximately 100 words

xMatix is a business execution platform developed by xMatix Private Limited, based in Pune, India. It ships ready-to-run applications — sales, field sales, CRM, service, field service, support, inventory, procurement, warehouse management, finance and accounting, payroll, expenses, commerce, portals and analytics — over a single shared data model, so an outlet, item or employee is the same record everywhere. Business rules declared on the platform are enforced by the server on every write path, including bulk imports and mobile sync. Field work runs on an offline-first native mobile app. The Sense AI suite acts under each user's own permissions, with approval gates and a full audit trail.

Approximately 250 words

xMatix is a business execution platform developed by xMatix Private Limited, headquartered in Pune, India. It occupies the ground between a business suite and a low-code platform: the applications are usable on day one, and the entities, rules, permissions and screens beneath them belong to the customer.

The application set covers revenue (sales, field sales, CRM, rewards), service (service, field service, support, telephony and messaging), supply chain (inventory, procurement, warehouse management), finance and people (finance and accounting, payroll, expenses), channels (commerce, portals) and data (analytics and reporting, Data Studio). They share one data model rather than being integrated products, so there is no mapping layer and no second copy of the customer.

An entity is modelled once, and the web screens, native mobile screens, REST and OData endpoints, analytics model and AI vocabulary all derive from that definition. Business rules are declared on the platform and enforced by the server on every write path — web form, API, bulk import, integration flow and mobile sync. Configuration changes travel through sandboxes and reviewed change sets, with an undo built on before-images captured at apply time.

Field execution runs on a native, offline-first mobile app with a durable local outbox, so work recorded without a signal reaches the server intact when connectivity returns. The Sense AI suite — Sense Assist, Sense Control, Sense Vision and AI Studio — reaches data through the same permission layer as every other client, so it sees what the asking user can see, acts only with approval where an action changes data, and lands its actions in the audit trail.

Products

Sense AI

Industries

FMCG and distribution · manufacturing with dealer networks (after-sales, service contracts, warranty claims) · automotive and dealership networks · pharma and healthcare distribution · consumer durables and appliances · agri-inputs · building materials · service networks (HVAC, elevators, solar, appliances, medical and facility services) · warehousing and 3PL · financial accounting teams · businesses with India GST, e-Invoice, e-Way Bill, TDS/TCS, Form 26AS and Companies Act (MCA) obligations. The platform itself is general; these are the areas with packaged depth. The full list with one page per industry is at xmatix.com/solutions.

Published metrics and how to attribute them

The homepage publishes four figures. They describe the operational scale of enterprise platforms built and operated by the xMatix engineering organisation. They are not a count of xMatix platform tenants, and should not be quoted as such.

Correct attribution: "Operational scale of enterprise platforms built and operated by the xMatix engineering organisation." Product screenshots and figures shown inside product screens elsewhere on this site use illustrative data and are labelled as such.

Security & compliance

Brand assets

Contact

Related reference

• What is xMatix? — category, products, architecture and how it differs from CRM and ERP.
• Trust Center — isolation, access control, audit and change control.
• Privacy Policy · Terms of Service · Data Processing Addendum · Responsible AI