Pharma distribution has two clocks nobody can watch by hand: the expiry clock on every batch and the coverage clock on every counter. The doctrine — deterministic signals, AI delivery, human approval — puts engines on the clocks and agents on the delivery, with people deciding what actually moves.
The clocks, watched automatically
- Expiry exposure computes itself — batches that won't sell through before expiry at current offtake surface with location and quantity, early enough for transfers or liquidation.
- Visit plans generate from beat rhythms — each rep's call list exists before the day starts.
- Suggested reorders per stockist — from their own offtake and cover, inputs on the line.
- Nudges publish overnight — the counter gone quiet, the receivable past terms, the scheme budget burning fast, the stockist stocking out of a mover — queued with evidence by morning.
Questions the chain can answer itself
Sense is grounded in the same records: "where is batch AX-4432 right now?", "which territories' coverage is fine but conversion isn't?", "which counters stopped ordering our top SKU?" — answered with the working shown, scoped to the asker's permissions. It drafts the transfer plan, the win-back beat, the collection follow-ups — and every write waits for approval.
Your agents, your guardrails
AI Studio lets the brand build its own agents grounded in product and policy knowledge, with budgets enforced before every model call, bounded tools and full audit. Scheduled agent workflows watch the chain and publish suggestions autonomously — acting on one is still a click. Governance in full: AI trust.
Common questions
What can run unattended in pharma distribution?
The deterministic engines: expiry-risk computation by batch, visit-plan generation, suggested stockist reorders, scheme-budget tracking and scheduled nudge sweeps — outputs queued for humans, with evidence attached.
How does an agent help with expiry write-offs?
By joining batch expiries, node-level stock and sell-through rates it lists the batches that will breach — and drafts the transfer or liquidation plan for approval while the stock can still move.
Can Sense answer recall questions?
Yes — batch-location questions are queries over the traceability ledger, answered in plain language with the documents cited, in minutes rather than a three-week hunt.
Is patient or prescription data involved?
No — the platform runs trade distribution: batches, stockists, chemists, orders and claims. Agents read that operational data under each user's own permissions.